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Hi there, > Yes, I've restarted multiple times now just as a sanity check. The only other > thing > I think of would simply having anaconda installed but I also have the exact > same > setup at work and there have been zero issues. > > I'm at a total loss. If we can't figure this out then it's not the end of the > world. Hmmm... it's so strange. CAVE definitely thinks there's an issue with Python... but it should be bundled now with the install, and you don't have any other variables that would make it look to another version of Python. I guess I have two ideas, but neither of them are exactly great.. 1. Can you create a new user on your Windows machine and try installing and running CAVE there? 2. If you don't want to do that, you could try using our Virtual Machine option instead, but it does have a few known limitations, mainly it can't display RGB combination satellite products: https://unidata.github.io/awips2/install/install-cave/#method-2-linux-virtual-machine Let me know if you'd like to try either of those options? Thanks! --Shay Carter She/Her/Hers AWIPS Software Engineer NSF Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: QLB-140418 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with NSF Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.