This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Hi there, > I am on the windows version and am trying to download the virtual machine to > be > able to access the new version. I thought you could connect to the new version > inside CAVE without downloading the virtual machine or Linux version. As we mentioned in our release announcement, the version of CAVE you are running has to match the version of EDEX it's connected to. Meaning, Version 20 of CAVE is not compatible with Version 18 EDEX and vice versa, Version 18 of CAVE is not compatible with Version 20 EDEX. Also, you will only see the latest version of CAVE if you are running the latest version, so you need to install version 20 to view/use the latest functionality. Thanks. --Shay Carter She/Her/Hers AWIPS Software Engineer UCAR - Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: SJB-135776 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.