This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
> hey. im having some issues with your product. first off the map isnt fully > loading for some reason. and also i cant move the dot to the storm. can i > have help please? and also how do i issue test warnings or test outlooks? > Can you send us a screen capture of what your map looks like? What operating system are you using? If it's the issue of seeing 1/4 of the map, please take a look at this link which should at the bottom should have the solution: https://github.com/Unidata/awips2/issues/270 Have you gone through our tutorial? We have documentation here: http://unidata.github.io/awips2/cave/warngen/ Including an embedded youtube video that goes through the steps of creating a warning: http://unidata.github.io/awips2/cave/warngen/#video-using-warngen-in-awips Please note: The Unidata AWIPS release is non-operational. You will be allowed to simulate the drawing and text-generation of warnings, but are prevented from transmitting a generated warning Thanks, Tiffany Meyer AWIPS Lead Software Engineer UCAR-Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: DJW-546772 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.