This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Hi Christopher, I'm sorry you are having issues. It looks like you are running VMWare Workstaion with CAVE running on CentOS? Did you download the zipped Virtual Machine from our webpage or create your own? First thing I'd like you to try is removing caveData (this will remove cached data). Close CAVE, open a terminal and type "rm -rf ~/caveData". Then start CAVE again (you will have to manually type in the EDEX Srver: "edex-cloud.unidata.ucar.edu" and for the site you can use "ILN"). Then open up a new terminal and run the command "tail -f ~/caveData/logs/consoleLogs/*/*.log". Keep that running while you attempt to create a warning and text so we can see the log output. I'm assuming you are running this on a Windows laptop/desktop? I'm curious what the memory (RAM) is. Thanks, Tiffany Meyer AWIPS Lead Software Engineer UCAR-Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://forms.gle/tKG5SY9YJw4vBRVXA Ticket Details =================== Ticket ID: FIP-988036 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.